Wipro, a leading information technology firm, declared that it has been chosen by Nokia to redesign its worker administration work area and proposition continuous IT backing to a worldwide organization of representatives, in an extravagant arrangement. Wipro group will construct an AI-powered, cloud-based solution for Nokia's labor force, containing around 86,700 clients universally in 130 nations of operations. 

 

The company added in a release that the arrangement plans to upgrade the worker experience by providing particular, secure, and automated services. The release said Wipro has secured an extravagant arrangement to change Nokia's digital workplace services.

 

Designit, a Wipro organization that specializes in client experience technique and execution, will lead client exploration to guarantee that customized help is proposed to representatives at the perfect time.

 

The venture will form an encounter-driven, omnichannel, and consistently on worldwide help work area, which will furnish representatives with adaptable and secure administrations to engage them to successfully explore a hybrid work environment, as per the release.

 

"Generative AI is fast becoming a critical component of Digital Workplace services. We are proud to work with Nokia on building an IT support solution that will improve the employee experience," Vinay Firake, Senior Vice President and Managing Director Nordics of Wipro, said.

 

Marije van Donk, Vice President, Head of User Experience at Nokia, said, "At Nokia, we are increasing our efforts to elevate and secure user experiences with our IT Services".